How to Start Selling on ChatShop – Step-by-Step for First-Time Sellers

Are you a small business owner or entrepreneur looking to sell online without the hassle of setting up a complex eCommerce website? ChatShop is the perfect solution for you! Whether you’re a local seller, reseller, or just starting out, this guide will walk you through exactly how to sell on ChatShop using your WhatsApp Business account.

This beginner-friendly tutorial is tailored for first-time sellers in India and covers everything you need to go live on ChatShop – from registration to listing products and enabling WhatsApp orders.

What is ChatShop?

ChatShop is an online multi-vendor platform that connects sellers and buyers via WhatsApp. Instead of traditional checkout systems, buyers can directly message sellers through WhatsApp to place orders. It’s perfect for online selling for beginners in India, especially those who already use WhatsApp for business.

Step-by-Step Guide: How to Sell on ChatShop

Step 1: Register as a Seller
  1. Go to ChatShop.in and click on the “Become a Seller” button.
  2. Choose a vendor plan that suits your needs:
    • ₹599/month – List up to 50 products(Free Trial Available)
    • ₹799/month – Up to 100 products
    • ₹999/month – Up to 200 products
  3. Fill out the seller registration form:
  4. Submit the form and complete your account setup.
  5. Once approved, you’ll receive login access to your personalized seller dashboard.
Step 2: Set Up Your Store Profile
  1. Log in to your vendor dashboard.
  2. Fill in all the details for the store
  3. Upload your store logo and banner.
  4. Add a short bio and location (important for local buyers).
  5. After saving, go to Store Settings, add your WhatsApp Number and WhatsApp Text, and save
Step 3: Add Your Products
  1. From the dashboard, click Products > Add New.
  2. Fill in product details:
    • Name, Description, Price
    • Product Image(s)
    • Category (e.g., Fashion, Electronics, Books)
  3. Save and publish each product.

Tip: High-quality photos and clear descriptions help attract more buyers!

Step 4: Enable WhatsApp Orders

One of ChatShop’s core features is WhatsApp business selling. To enable it:

Make sure your WhatsApp Business number is added in your Store Settings.

Your product pages will automatically display a WhatsApp Order Button (based on your input, like “Chat to Buy” or “Order Now on WhatsApp”).

When a buyer clicks the button:

  • If they’re logged in, they’ll be redirected to WhatsApp with a pre-filled message.
  • If not, a quick login/signup modal will appear before redirecting them.
Step 5: Go Live and Start Selling

Once your store and products are set up, your shop is live on ChatShop! Share your store link on social media, WhatsApp groups, or anywhere your customers hang out.

Buyers can now:

  • Browse your products
  • Click the WhatsApp button to message you
  • Place orders directly via WhatsApp

Why Sell on ChatShop?

  • Zero Commission: Keep 100% of your sales
  • WhatsApp-Focused: Leverage a tool you already use
  • Quick Setup: No coding or complex configurations
  • Perfect for Beginners: No tech skills needed

Start Your Online Selling Journey Today

Whether you’re a boutique owner, local reseller, or launching your first business, ChatShop is your fast-track to online selling for beginners in India. No fancy tech required—just your phone, your products, and your WhatsApp Business account.

Register now on ChatShop.in and take your business online today!

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